Welcome to RMA

The Resource Management Agency strives to ensure that its customer service standards are consistent with the Agency’s Mission Statement:

The mission of the Resource Management Agency, in cooperation with the public and our partner agencies, is to protect the consumer and community’s health, safety and environment by carrying out adopted laws and policies, and educating, assisting and empowering Ventura County residents and businesses to be good stewards of the land and our resources.

Values

In addition, RMA has identified those core values which will guide us in carrying out our mission. These values are directly related to our customer service and include:

  • Honesty, hard work and ethical behavior

  • Transparency and accountability

  • Equitable treatment and respect of all constituents

  • Excellence in service delivery

Complaints can be reported over the phone at (805) 654-2813 or online using this form. You will be contacted the next business day. 

If this is an emergency, call 9-1-1. This form is to be used only for non-emergency complaints.

Please use this page to report a problem or to notify us about activities that may be of public health concern. This may include conditions such as:

  • Foodborne Illness - IMPORTANT! To report foodborne illness, please fill out this questionnaire immediately
  • Restaurant problems
  • Sewage or wastewater discharge at a
    property or facility
  • Abandoned or improperly disposed rubbish
  • Medical Waste and Body Art
  • Mosquito breeding
  • Public Swimming pools
  • Hazardous Waste/Materials
  • To report a dead wild bird call (877) 968-2473

Please complete all fields below and click on the Submit button to send your complaint. Staff will address your concerns as soon as possible and you will be contacted with the results of our investigation.

Please be aware that an adult (over 18 years) has to be available for contact.

Your name, phone number, e-mail, and address are kept confidential. We request your contact information so that we may reach you if we need additional information to properly address your complaint and to report the results of our investigation.

Environmental Health Complaint Form

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