Welcome to RMA

The Resource Management Agency strives to ensure that its customer service standards are consistent with the Agency’s Mission Statement:

The mission of the Resource Management Agency, in cooperation with the public and our partner agencies, is to protect the consumer and community’s health, safety and environment by carrying out adopted laws and policies, and educating, assisting and empowering Ventura County residents and businesses to be good stewards of the land and our resources.

Values

In addition, RMA has identified those core values which will guide us in carrying out our mission. These values are directly related to our customer service and include:

  • Honesty, hard work and ethical behavior

  • Transparency and accountability

  • Equitable treatment and respect of all constituents

  • Excellence in service delivery

How do I file a Violation Complaint?

You may file a complaint in any of the following ways:

  • E-mail your Complaint Form. To email your Complaint Form, complete form, save the completed form to your desktop and attach it an email to: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • There is no fee to file a complaint; however, a signature is required using the following methods.
  • Fax your signed Complaint Form to (805) 654-5177;
  • Mail your signed Complaint Form to 800 S. Victoria  Ave, Code Compliance Division L#1750 Ventura, CA 93009-1750;
  • Drop off your signed Complaint Form at the Code Compliance Division public counter weekdays between 8:00 a.m. and 4:30 p.m. or;

Complaint forms:

Note: Please download the appropriate form to your desktop and fill in the required information and save it upon completion. You may then deliver the form using the options provided above.

Observe: Por favor, baje este formulario a su pantalla, rellene la informacion requerida y grabela despues de completarla. Usted tambien puede traer el formulario usando las opciones indicadas encima.

If you have any questions or concerns regarding your complaint, please call the Code Compliance hotline at (805) 654-2463, or send an email to: This email address is being protected from spambots. You need JavaScript enabled to view it..