Welcome to RMA

The Resource Management Agency strives to ensure that its customer service standards are consistent with the Agency’s Mission Statement:

The mission of the Resource Management Agency, in cooperation with the public and our partner agencies, is to protect the consumer and community’s health, safety and environment by carrying out adopted laws and policies, and educating, assisting and empowering Ventura County residents and businesses to be good stewards of the land and our resources.


In addition, RMA has identified those core values which will guide us in carrying out our mission. These values are directly related to our customer service and include:

  • Honesty, hard work and ethical behavior

  • Transparency and accountability

  • Equitable treatment and respect of all constituents

  • Excellence in service delivery

There may be times when you want to make a complaint but don't know who you should contact. Making a complaint through the right channels could result in a better outcome for you, and may help improve things for other people, too. Please don't be reluctant to come forward if you feel something is wrong. Below you can find a list of possible complaints with links to information regarding that type of complaint.

The first thing you need to do is to find out if you're living in the unincorporated area of Ventura County or within a city. This is important because the County of Ventura has limited authority within city limits and if you have a city compliant you should contact that city and not the County. There is a quick way to find out if you're in a city or in the unincorporated area of Ventura County.

Click here to go to our County GIS Mapping Tool to find out.

If Your Complaint Is:

Please Contact This Agency:

  • Substandard Housing
  • Non-permitted Construction
  • Hazardous Electrical Appliances
  • Travel Trailer used as Residence
  • Sewage Discharge
Code Enforcement  805-654-2463 
  •  Building Permits

Building and Safety

West County Office: 805-654-5132

East County Office: 805-582-8037

  • Foodborne Illness
  • Restaurant Problems
  • Abandoned Rubbish
  • Mosquito Breeding
  • Public Swimming Pools and Spas
  • Hazardous Waste Materials
  • Sewage
  • Water
  • Body Art
  • Medical Waste
  • Ocean Water Quality

Environmental Health  805-654-2813

Mosquito Complaints: 805-658-4310

  • Short Measure Gasoline Delivery
  • Posted Or Advertised Price Not Honored
  • Weighing Device
  • Fire Wood
  • Deceptive Packaging
  • Percent Off Not Taken At Register
  • Recycling Inaccuracies
Weights and Measures  805 654-2444
  • Asbestos Removal
  • Electric Generators
  • Demolition of Structures
Air Pollution Control District  805-654-2797 
  • Water Well Quality
  • Illegal Grading
  • Diverting Natural Water Flow
  • Tree Trimming (on public roads only)
Public Works  805-654-2059 
  •  Dumping in Waterways
Watershed Protection  805-654-2069
  •  Planning Permits
  • Condition Compliance Complaint

Planning  805-654-2488

  • Home Occupation / Businesses
  • Open Storage (trash / debris)
  • Structure within Setbacks
  • Illegal Mobile Homes / Travel Trailers
  • Abandoned Vehicles on Private Property
  • Illegal Signs
  • Fences Exceeding Maximum Height Limits
  • Unpermitted Buildings or Construction
  • Illegal Dwellings or Living in Recreational Vehicles
Code Compliance  805-654-2463
  • Weed Control
Ventura County Fire Department  805-384-1500
  • Dangerous Animals
Animal Control  805-388-4341
  • Inhumane Treatment of Animals
Humane Society  805-646-6505
  • Abandoned Vehicles on Public Streets
California Highway Patrol  805-654-4571
  • Public Disturbances / Events
Ventura County Sheriff  805-654-2311