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We are excited to announce that all RMA Divisions and services – Environmental Health, Code Compliance, Human Resources, Planning, Building & Safety, and GIS are now included in our kiosk waitlist system, WaitWhile. WaitWhile is the name of the sign-in kiosk that directly connects you to a staff member when you visit RMA at the Hall of Administration. 

By expanding our kiosk waitlist system to include more RMA Divisions and services, we are committed to delivering exceptional customer service, giving you a more efficient and streamlined visit. Additionally, our improved capability to transfer a customer from one division’s waitlist to another eliminates the need to start over if you need assistance from multiple divisions, streamlining your experience and saving you valuable time. 

So, rest assured on your next visit to the Resource Management Agency – whether it’s for Building & Safety, Environmental Health, Planning, Code Compliance, GIS, or Human Resources – our counter staff are ready to answer your questions, deliver personalized guidance, and get the help you need quickly and easily.

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