Welcome to RMA

The Resource Management Agency strives to ensure that its customer service standards are consistent with the Agency’s Mission Statement:

The mission of the Resource Management Agency, in cooperation with the public and our partner agencies, is to protect the consumer and community’s health, safety and environment by carrying out adopted laws and policies, and educating, assisting and empowering Ventura County residents and businesses to be good stewards of the land and our resources.

Values

In addition, RMA has identified those core values which will guide us in carrying out our mission. These values are directly related to our customer service and include:

  • Honesty, hard work and ethical behavior

  • Transparency and accountability

  • Equitable treatment and respect of all constituents

  • Excellence in service delivery

Have you submitted a permit application but are experiencing difficulty in having your permit issued?  Have you submitted a permit application but are receiving conflicting information regarding your permit application?

First, contact the department director:

  • Planning – This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Building & Safety – This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Environmental Health – This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Code Compliance – This email address is being protected from spambots. You need JavaScript enabled to view it.

If this is not able to resolve your concerns please contact the Director of RMA, This email address is being protected from spambots. You need JavaScript enabled to view it..

If your concerns still have not been resolved, please contact the Permit Navigator at This email address is being protected from spambots. You need JavaScript enabled to view it.. The Permit Navigator works to facilitate process improvements that result in a more user-friendly permitting process both for customers and staff.  The Navigator works county-wide and across departments, agencies and divisions to accomplish these results.   It is important to note that the Permit Navigator does not have the authority to revise, relax or ignore any laws, code requirements or minimum standards.