Welcome to RMA

The Resource Management Agency strives to ensure that its customer service standards are consistent with the Agency’s Mission Statement:

The mission of the Resource Management Agency, in cooperation with the public and our partner agencies, is to protect the consumer and community’s health, safety and environment by carrying out adopted laws and policies, and educating, assisting and empowering Ventura County residents and businesses to be good stewards of the land and our resources.


In addition, RMA has identified those core values which will guide us in carrying out our mission. These values are directly related to our customer service and include:

  • Honesty, hard work and ethical behavior

  • Transparency and accountability

  • Equitable treatment and respect of all constituents

  • Excellence in service delivery

So that our customers may better assess the wait time they may expect when preparing to visit our public counters, the Resource Management Agency has added this "Traffic Cam".  The camera is in operation during our normal counter service hours and provides a snapshot of the counters every 15 seconds.  While counter activities can and do change many times over the course of the day, this view is intended to provide you a picture of how busy our public counters are before you make your trip into our offices.