Welcome to RMA

The Resource Management Agency strives to ensure that its customer service standards are consistent with the Agency’s Mission Statement:

The mission of the Resource Management Agency, in cooperation with the public and our partner agencies, is to protect the consumer and community’s health, safety, and environment by carrying out adopted laws and policies, and educating, assisting, and empowering Ventura County residents and businesses to be good stewards of the land and our resources.

Values

In addition, RMA has identified those core values which will guide us in carrying out our mission. These values are directly related to our customer service and include:

  • Honesty, hard work, and ethical behavior

  • Transparency and accountability

  • Equitable treatment and respect of all constituents

  • Excellence in service delivery

Addressing CDC Risk Factor Number 4: Contaminated Food Or Equipment / Cleaning and Sanitizing

Customers expect food booths to be clean and assume that you will handle their food safely. A clean and organized booth creates a good impression and helps to make a safe, pleasant environment for everyone.

However, it is important to remember that even though the booth looks clean it could be contaminated so, once you have cleaned the cutting boards, dishes, utensil, equipment and counter tops with hot, soapy water and rinsed with water, you must sanitize all food contact surfaces

 

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